Privacy Policy — Vantry

This Privacy Policy explains how Prentis Tech ("we", "us") collects, uses, and protects information when you use the Vantry platform at vantry.info (the "Service"). We are committed to safeguarding the data of commercial kitchens and their staff.

1. Information We Collect

We collect the following categories of information through the Service:

• Account and user data: name, email, phone, role (admin, kitchen staff, purchaser), and login credentials.
• Kitchen inventory data: ingredients, categories, quantities, units, locations, expiry dates, minimum stock levels, and consumption records.
• Supplier information: supplier names, contact details, pricing, purchase records, and invoices.
• Operational data: ingredient requests, approvals, audit trail entries, and usage logs.
• Technical data: IP address, browser type, device information, and interaction logs collected automatically.

2. How We Use Your Information

We use the information collected to:

• operate, maintain, and improve the Service;
• track and display inventory, suppliers, and purchase records as you direct;
• send low-stock, expiry, and operational alerts to the appropriate roles within your organisation;
• process subscription payments and issue invoices;
• respond to support requests and communications;
• comply with applicable legal obligations in the United Arab Emirates.

3. Cookies and Local Storage

The Service uses cookies and browser local storage for authentication, session management, and remembering your preferences (such as language selection). You can disable cookies through your browser settings, though some features may not function correctly without them.

4. Third-Party Services

We work with trusted third-party providers for hosting, email delivery, and payment processing. These providers process data on our behalf strictly to deliver the Service and are bound by confidentiality and security obligations. We do not sell your data to third parties.

5. Data Retention

We retain your data for as long as your account is active or as necessary to provide the Service. Upon termination, we will, at your request, export your data and thereafter delete it within a reasonable period, except where retention is required by law or for legitimate accounting purposes.

6. Data Security

We implement commercially reasonable technical and organisational measures — including encrypted transmission, role-based access controls, and audit logging — to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at contact@prentis.tech. We will respond to verified requests within a reasonable timeframe in accordance with applicable UAE data protection regulations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect indicates acceptance.

9. Contact

For privacy questions or requests, please contact contact@prentis.tech or write to Floor 26, Amber Gem Tower, Al Rashidiya 3, Ajman, UAE.