Payment & Invoicing — Vantry

This Payment & Invoicing policy describes the subscription plans, accepted payment methods, and invoicing terms for the Vantry platform operated by Prentis Tech.

1. Subscription Plans

Vantry is offered on a subscription basis with the following billing options:

• Monthly plan: billed in advance each calendar month, non-refundable as set out in our Refund Policy.
• Annual plan: billed in advance for twelve (12) months, eligible for pro-rated refunds within fourteen (14) days of renewal where permitted under our Refund Policy.

Plan specifics such as user seats, programme limits, and feature inclusions are presented at point of subscription and on the Vantry website pricing section.

2. Pricing and Currency

All prices are quoted in United Arab Emirates Dirhams (AED). Where applicable, prices are inclusive of Value Added Tax (VAT) at the prevailing rate in the UAE (currently 5%). Prentis Tech's VAT registration details are available on request and on issued invoices.

3. Accepted Payment Methods

We accept the following payment methods:

• Major credit and debit cards (Visa, Mastercard) via our secure payment processor;
• Bank transfer to the Prentis Tech account detailed on your invoice;
• Cheque or other methods by prior arrangement with our finance team.

4. Invoicing

A VAT-compliant invoice is issued for every billing cycle and is delivered by email to the billing contact on file. Each invoice includes the billing period, plan, fees, VAT amount, and total payable. You are responsible for ensuring that all billing information kept on your account is current and accurate.

5. Billing Cycle and Renewal

Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. Cancellation requests can be made at any time and remain effective until the end of the then-current paid period.

6. Late or Failed Payments

If a payment is not received by the due date, we may suspend access to the Service after a reasonable grace period and notice. We are not liable for any disruption caused by failed payments. Outstanding amounts may be subject to additional charges as permitted by UAE law.

7. Changes to Pricing

We may revise our pricing from time to time. Any changes will apply at the start of the next billing cycle following thirty (30) days' notice. Continued use after the effective date of new pricing constitutes acceptance of the revised fees.

8. Contact

For billing inquiries, please contact contact@prentis.tech or call +971 6 740 9268.